Report: Establish Networks

Paper details

Hi,
Please find the attached instruction.

Please write a report for just task 1. You don’t need to write for task 2.

Also, it is important to try to answer all the criteria in the instruction.

If you have any question, please do not hesitate to contact me

 

 

ILSC Business College BSBREL401A V1 July 2013
Assessment Materials
BSBREL401A Establish networks
To achieve competency in this unit you must complete the following assessment items. All tasks must be submitted
together. Tick the boxes to show that each task is attached.

 Task 1. Report
 Task 2. Theory exam
If this is a group assignment each member of your group must complete a separate
cover sheet and submit it with their own copy of this assignment.

Before submitting your work you must complete this panel. By signing you agree that:
(1) this is my own original work done by myself, or in collaboration with other members of my group; (2) it is ready to be assessed; (3) I
have acknowledged all sources where appropriate in accordance with ILSC’s Academic Integrity Policy, and I believe other group members
have done the same; (4) I understand that I may appeal if I believe the assessment is not equitable, fair or just.
Student ID Student Name Student Signature

The other members 1: ___________________________________________
of my group are:
2:___________________________________________

3:___________________________________________
Trainer’s Name: ……………………………… Date of this Submission: …._ / …. /20…._
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RESULT

COMPETENT

NOT YET COMPETENT → RESUBMITTED & COMPETENT

DATE

ILSC Business College BSBREL401A V1 July 2013

ASSESSMENT – SUMMARY

Assessor’s checklist – tick when finalized

Task 1 Task 2

ASSESSOR’S GENERAL COMMENTS
(see individual tasks & marking guides for more detail)
Assessor Name Signature

Date

STUDENT SECTION
I accept this assessment and I am satisfied with written and verbal feedback I have received from my
trainer/assessor.
Student Name

Signature Date
ILSC Business College BSBREL401A V1 July 2013
TASK 1 MARKING GUIDE
Performance indicators
Did the candidate:
Satisfactory
Yes No
1. Develop and maintain business networks
1.The learner explained the networks they or their organisation currently belong
to and how these contacts were developed
2.The learner listed the network strategies or channels that exist for them to
develop new networks and contacts.
3.The learner explained how networking through these strategies helps promote
the organisation
4.The learner listed the interpersonal skills required to effectively develop
network contacts
5.The learner explained how information regarding new networks is shared,
recorded and communicated with others in their organisation
6.The learner explained why it is important to share and communicate
information on new contacts to others in the organisation
7.The student has identified a minimum of 3 networking events that they can
participate in to obtain personal knowledge, skills and expertise
2. Establish and maintain business relationships
1. The learner listed the kinds of business relationships they have and
categorised the most important ones
2. The learner explained why each of these relationships is important and
described how they manage them
3. The learner described any challenges they have recently had and how they
overcame the problems
4. The student created an action plan that will enable them to do maintain
relationships and resolve conflict
3. Promote the relationship
1. The learner should have described the strategies they use to represent and
promote the themselves
2. The learner described the effect their presentation skills can have when
promoting relationships
ILSC Business College BSBREL401A V1 July 2013
3. The learner listed 2 barriers to communication and explained how they would
overcome the barriers
4. The learner explained the type of feedback they could obtain to identify areas
for improvement when networking and promoting relationships
5. The learner explained how they could monitor their effectiveness
6. The student has attended a networking event, made 3 contacts and
summarised their participation in the event
ASSESSOR COMMENTS

RESULT

COMPETENT

NOT YET COMPETENT → RESUBMITTED & COMPETENT
DATE

ASSESSOR NAME

SIGNATURE
TASK 2 MARKING GUIDE
Performance indicators
Did the candidate
Satisfactory
Yes No
Answer all questions and address all of the requirements specified in the
Assessment Task?
ASSESSOR COMMENTS

RESULT

COMPETENT

NOT YET COMPETENT → RESUBMITTED & COMPETENT
DATE

ASSESSOR NAME

SIGNATURE

Task 1 Report
Performance objective

Assessment Description and Requirements
Your overall assignment is to:
1. reflect on and respond to the assignment questions on business networks
2. research and participate in a networking event
You will then write a detailed report with your responses to the assignment questions and an analysis
of the networking event. This report must discuss the points listed below, and you will need to provide
documentation of the event and contacts made.
ILSC Business College BSBREL401A V1 July 2013
Procedure

1. Develop and maintain business networks (1.1, 1.2, 1.3, RS1, 5, RK2)
In this part, you will identify the skills required to identify networks that will benefit you and help
develop and maintain your skills and knowledge.
1. Think about business networks available to you. What networks do you and/or your
organisation currently belong to? How were these contacts developed?
2. List the network strategies that you could use to develop new networks and contacts
3. For each of the networking strategies listed above, explain how they help promote an
organisation and its objectives.
4. List the interpersonal skills required to effectively develop network contacts.
5. Describe how information on new contacts should be shared, recorded and communicated
with other people in your company.
6. Explain why it is important to share new contact information with people in your company.
What are the benefits to the company?
7. List a minimum of 3 networks in which you could participate to build and maintain personal
knowledge and skills. In your report, summarise the networks you found in a table, including
the network name, date, cost and a brief summary of its purpose and objectives.
2. Establish and maintain business relationships (2.1, 2.2, 2.3, 2.4, 2.5, RS1, 3, 4, 5)
In this part, you will analyse the ways to maintain and develop healthy business relationships
through effective communication skills.

1. What kinds of professional contacts / relationships do you have? They may be educational,
business or related to personal interests and skills. List your most important contacts.
2. Explain why each of these relationships is important. Describe how you manage them to
develop and maintain the relationship and build trust.
3. Describe a challenge you have experienced in keeping a professional relationship healthy.
How did you overcome the problem? Describe how you managed the conflict.
4. Communication breakdowns may occur in any business relationship. Create an action plan
for managing business relationships more effectively. What steps can you take to help build
healthy business relationships and resolve conflicts?
3. Promote the relationship (1.4, 3.1, 3.2, 3.3, 3.4, RS1, 2, 3, 4, 5, RK2, 3)
In this part, you will identify and participate in a networking event. You will also develop a
strategy for how to effectively promote yourself (and your company) and how to receive and use
feedback effectively.
You will participate in a networking event. Before the event, you must establish your
communication strategy.
1. At the networking event, how will you represent and promote yourself? How will you present
your interests?
ILSC Business College BSBREL401A V1 July 2013
2. At the networking event, you will be presenting yourself as well as representing ILSC. How
can you use your presentation skills, personal appearance and body language to effectively
promote yourself and ILSC?
3. At the networking event, you may experience communication barriers. Describe 2 barriers
you may experience and explain how you will overcome these barriers to promote yourself
effectively.
Barriers to communication How can you come the barrier to ensure the
relationship is promoted effectively?
4. Feedback on your presentation skills is very important for improving your communication
skills. How can you get feedback on your communication and networking skills? List 2 ways.
5. At the networking event, describe how you can monitor your effectiveness at promoting
yourself. How can this feedback help you improve your performance in networking?
6. Now its time to participate in a networking event and establish communication channels
with new contacts. It may be one from your research or one your trainer assigns. At the
event, you must:
 Gain information from attendees to build your knowledge of the market
 Establish face-to-face connections and communication channels (exchange business cards
or contact info) with a minimum of 3 contacts
Summarise your participation in the event in your report. Describe how you made contacts,
developed rapport and established trust with the new contacts:

Task 2 Theory exam

Q1. List 5 strategies to establish and maintain business networks (1.1, 1.2, RK2)
1._____________________________________________________________
2._____________________________________________________________
3._____________________________________________________________
4._____________________________________________________________
5._____________________________________________________________
Q2. How does networking benefit a business and its business objectives? List 3 benefits of networking.
(1.3, RK3)
1._____________________________________________________________
2._____________________________________________________________
3._____________________________________________________________
ILSC Business College BSBREL401A V1 July 2013
Q3. List 5 networking opportunities you could use to make new business contacts and maintain your
knowledge and skills. (1.3, RK2, 3)
1._____________________________________________________________
2._____________________________________________________________
3._____________________________________________________________
4._____________________________________________________________
5._____________________________________________________________
Q4. When developing networks it’s essential to develop networks consistent with your company’s
requirements. List 2 typical requirements an organisation requires for business networks. (2.1, RK1)
1._____________________________________________________________
2._____________________________________________________________
Q5. List 3 policies and procedures which often govern networking activities in a business (2.1, RK1)
1._____________________________________________________________
2._____________________________________________________________
3._____________________________________________________________
Q6. Below is a list of 3 common business contacts. Explain why these contacts are important and how
to manage them to maintain their trust. (2.1, 2.2, RS1)
Clients
1._____________________________________________________________
______________________________________________________________________
______________________________________________________________________
Your manager
2._____________________________________________________________
______________________________________________________________________
______________________________________________________________________
Colleagues
3._____________________________________________________________
______________________________________________________________________
______________________________________________________________________
Q7. List 4 interpersonal skills required to gain and maintain the trust of business contacts. (2.2, RS1,
3)
1._____________________________________________________________
2._____________________________________________________________
ILSC Business College BSBREL401A V1 July 2013
3._____________________________________________________________
4._____________________________________________________________
Q8. Occasionally, problems can arise with business contacts. For example, a valued client may move to
a competitor. List a difficult contact situation. Briefly describe the steps you would take to resolve the
problem. (2.3, 2.4, 2.5, RS1)
 Contact problem: ____________________________________________________
 Problem-solving techniques: ___________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
Q9. List 3 strategies you should use to represent your company and promote a good relationship with
business contacts (3.1, RS3)
1._____________________________________________________________
2._____________________________________________________________
3._____________________________________________________________
Q10. Explain how the following written and spoken communication skills can help promote the
relationship and its goals and objectives (3.2, RS1)
The way you speak – ___________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Actively listening to client – ______________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Your written communication is clear – ______________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Q11. List 3 common barriers to communication and how to overcome them (3.3, RS1, 2, 3, 4)
ILSC Business College BSBREL401A V1 July 2013
Barrier 1: _________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
Solution: ______________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Barrier 2: _________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
Solution: ______________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Q12. List 3 ways you can collect feedback to develop and improve communications. (3.4, RS1)
1._____________________________________________________________
2._____________________________________________________________
3._____________________________________________________________
Q13. Explain how the feedback you listed in question 12 could help you improve your performance
networking and promoting the business. (3.4, RS3)
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________

 
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